PLEASE REVIEW BEFORE RESERVING

Updated May 16, 2021

  • Please be prepared to wear masks while inside the hallways or the lobby of the Inn.

  • Breakfast will not be available from May 4 to June 4, 2021 while the kitchen is under renovation.

  • The Rangeley Tavern will reopen in June 2021 (exact date TBD).

  • Daily housekeeping service is not offered, but we are happy to provide you fresh towels or amenities on request.

  • Minimum stay requirements apply to vacation periods and most weekends.  Availability may be limited due to COVID-19 cleaning protocols.

OUR RESPONSE TO COVID-19
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COVID-19 Transmission Prevention Plan

 

Arrival

The guaranteed arrival time has been pushed from 2pm back to 4pm to permit additional time for cleaning.  Arriving guests who have completed the Virtual Check-In will be able to proceed directly to their assigned room.  Those who have not will need to call the front desk from their vehicle, and our front desk staff will provide instructions for contactless check-in.  Payment will be charged to the credit card on file.  Cash payments will not be accepted.

 

Check-out

There is no need for in-person contact at check-out.  Guests should call the front desk to inform us when they are departing.  Unless there is inclement weather, room windows should be left open and air conditioning turned off.  Keys should be left on a table or desk in the room.  All keys will be sterilized by housekeeping staff before they are returned to the front desk.

 

Housekeeping

Our staff will not enter a guest’s room during their stay.  If a guest would like their trash removed, fresh towels, or other amenities, they may contact the front desk.

 

  • The guest will be asked to leave their bagged trash or towels outside their door.

  • Fresh towels or other amenities will be left outside the door in a clean plastic bag.

  • If there is an event that requires staff to enter a guest room during a guest’s stay, the work shall be conducted in a manner that ensures the safety of the guests and the staff member.

 

Upon check-out housekeepers will ensure windows have been opened and then completely strip all bedding, including mattress pads and spare blankets.  All towels, including unused towels, will be stripped.  Laundry will be bagged separately inside the room and immediately transported to the laundry room, not gathered in or near closets or areas where other guests may be walking.

 

The room will be left to ventilate for a minimum of one hour before housekeepers return to begin cleaning.

 

All surfaces will be cleaned following our normal protocol, and then all surfaces will be sanitized.

 

Cancellations

Our cancellation policy has been modified, permitting for a full refund on reservations cancelled due to symptoms of COVID-19 or if changes in state guidelines prevent a guest from visiting.

 

Employee Guidelines

  • Gloves, disposable masks, and antimicrobial washable cloth masks are provided to all employees.

  • Hand sanitizer dispensers are located by the front desk and in employee workspaces.

  • Employees are required to wear cloth face coverings whenever inside.

  • Glove wearing is required when cleaning and while working in guest rooms.

  • Employees are advised to wash their hands frequently and whenever they remove gloves.

  • Any employee with symptoms that bear any similarity to COVID-19 is being asked to stay home.

  • Employees have their temperature checked upon arrival to work.

2443 Main Street

PO Box 160
Rangeley, Maine 04970  |  207-864-3341

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